ITIL® V.3 IT Service Management Foundation Training Course Including Foundation Examination (3 Days)

ITIL® public courses in Kuala Lumpur & Petaling Jaya, Malaysia; Geneva Lausanne, Switzerland; Hong Kong, China; Chester Bournemouth London, England.

Early Bird Offers and Course Guarantee

More about the ITIL® Foundation Course Including Foundation Examination

Latest Training Dates/Venues for ITIL ® Overview Course:

Training Dates & Venues
Venues & Start Dates Prices per Delegate Early Bird
Book & Pay by
Early Bird Prices
PRINCE2 Foundation Course | UK FlagPetaling Jaya, Kuala Lumpur, Malaysia
17th June 2013 MYR 5,500 01/05/2013 MYR 4,750
17th September 2013 MYR 5,500 01/07/2013 MYR 4,750
PRINCE2 Overview Course | Hong Kong FlagHong Kong
24th September 2013 HK$ 12,500 01/08/2013 HK$ 11,000
PRINCE2 Foundation Course | Swiss Flag Geneva Lausanne, Switzerland
4th June 2013 CHF 1,500 01/05/2013 CHF 1,200
3rd December 2013 CHF 1,500 01/11/2013 CHF 1,200
PRINCE2 Foundation Course | UK FlagChester, England
5th March 2013 GBP 745 01/02/2013 GBP 645
2nd April 2013 GBP 745 01/03/2013 GBP 645
7th May 2013 GBP 745 01/04/2013 GBP 645
4th June 2013 GBP 745 01/05/2013 GBP 645
2nd July 2013 GBP 745 01/06/2013 GBP 645
6th August 2013 GBP 745 01/07/2013 GBP 645
3rd September 2013 GBP 745 01/08/2013 GBP 645
8th October 2013 GBP 745 01/09/2013 GBP 645
5th November 2013 GBP 745 01/10/2013 GBP 645
3rd December 2013 GBP 745 01/11/2013 GBP 645
To book your place, or register an interest in this course, please Contact us
Course fees include officially accredited Kennedy Ryder course handouts and materials,
mock examinations, ITIL® Foundation Examination fees.
Lunch, morning and afternoon coffee/tea are provided.

This course can also be delivered in-house at your locations.

This fully accredited ITIL® V3 Course is created by Kennedy Ryder and internationally accredited by EXIN®
ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.

Early Bird Offers

Look at our ITIL® V3 Foundation course schedule for our early Bird offers. Book and pay the course fee by the date in the course schedule and save up to 30% off the course fees.

Course Guarantee

We cannot guarantee that you will pass the ITIL® V3 examinations, but because so few of our course delegates fail, we guarantee you that you can return on the next course of the same type without paying the tutor fees. You pay only for the examination fees, your lunch and a small administrative charge.

More about the ITIL® V3 Foundation Course including Foundation Examination

Kennedy Ryder ITIL Overview

The first step to gaining the internationally recognized qualifications ladder the aims is for you to pass the ITIL® V3 Foundation Examination at the end of this Kennedy Ryder ITIL® V3 Foundation Course. The Kennedy Ryder ITIL® Foundation course is for those who need to act as a service manager, service delivery manager, project managers, IT team leader or team members who wish to act as an informed member of a project team operating in a ITIL® environment.

Delegates will sit a one-hour multiple-choice exam to test their understanding of the principles and terminology of the ITIL® framework. Success in the ITIL® Foundation examination leads to the award of an internationally recognized certificate.

This course awards the internationally recognized ITIL® V3
FOUNDATION CERTIFICATE

Kennedy Ryder ITIL Overview

During the ITIL® V3 Foundation course, delegates will learn the purpose and major content of the ITIL® Lifecycle; the ITIL® Principles and the ITIL® Processes. The foundation course also covers the purpose, goals and objectives of the areas that are encountered within the ITIL® framework.

 

ITIL® PRINCIPLES ITIL® LIFECYCLE
  1. Service Functions
  2. Service Processes
  3. Resources and Capabilities
  4. Roles and Responsibilities
  5. Service Assets
  6. Utility and Warranty
  1. Service Strategy
  2. Service Design
  3. Service Transition
  4. Service Operation
  5. Continual Service Improvement

Gaining a pass in the ITIL® Foundation examination is mandatory if you wish to take the next steps on the qualification scheme. However, for those who do not wish to progress further the Kennedy Ryder ITIL® V3 Foundation course can be taken as a standalone course and the internationally recognized certificate is awarded when you pass the ITIL® Foundation examination.


Latest Training Dates/Venues for ITIL® V3 Foundation Course


Specialist Courses in ITIL ®:

Kennedy Ryder - Specialists in ITIL® Service Management Training

This ITIL® Course is created by Kennedy Ryder who are accredited by EXIN®


PRINCE2® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.
ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.
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