ITIL® V3 IT Service Management Training Courses
ITIL ® public courses in Kuala Lumpur - Petaling Jaya, Malaysia; Geneva Lausanne, Switzerland; Hong Kong, China; Chester Bournemouth London, England.
Early Bird Offers
Service Management - "ITIL®V3" Information Technology Infrastructure Library
Success in the ITIL V3® Foundation training and examination brings an internationally recognized certificate in service management and confirms professional status in the world of IT/IS service management.
The ITIL V3® framework provides organizations, their IT staff and managers with a globally recognized, structured approach for managing services effectively. Companies that invest in the future through skills development of their service management staff can quickly realize the benefits from improved service success, delivering business efficiency, improved customer service and cost savings. Grants may be available for this training. Please contact us for information.
For those who require an understanding of ITIL V3® IT Service Management without an internationally recognised certificate, the one-day ITIL V3® IT Service Management Foundation course is ideal.
Kennedy Ryder ITIL V3® training courses and trainers have an excellent reputation of success in this topic and the trainers have been successfully delivering ITIL® courses since 1997. Kennedy Ryder delivers the following fully internationally accredited ITIL V3® training courses:
Early Bird Offers
Look at our ITIL® course schedule for our early Bird offers. Book and pay the course fee by the date in the course schedule and save up to 30% off the course fees.
ITIL® training is suitable for IT staff and their managers and also for those who manage services or receive services as the sponsor. The Kennedy Ryder courses are developed in-house by our highly experienced staff and all courses and trainers are fully authorized and accredited worldwide by the APM Group through EXIN®.
ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other Countries and the ITIL® framework is derived from a large number of service managers and consultant’s practical experiences. They focus on People, Processes, Products and Partners which are essential requirements for the promotion of good practices.
The best practices employed come from a wide range of organizations around the world that use the framework which means that it is a practical approach to service strategy, service design, service transition, service operation and continual service improvement.
A significant advantage of ITIL® as a service management framework is the level of flexibility designed into the framework. ITIL® People, Processes, Products and Partners addresses that can be tailored to fit the needs, skills, and culture of any organization, across any service, of any size, anywhere in the world. ITIL® is designed to be adopted and adapted by its users and many organizations employ it for ALL their services not just IT/IS services.
ITIL® Overview
ITIL V3® Foundation
ITIL® Consultancy